Policies

IDUS Specials: Online and In-store Deals 

1. The “IDUS Specials: Online and In-store Deals” is a limited time offer on a select range of furniture products and accessories. The discount is not applicable on colour, size or other variants of the same products that might be available in store/ online at full price. We reserve the right to modify or update the list of eligible Products at any time without prior notice. 
2. No customizations or modifications are possible on the “Specials Products” unless specifically mentioned on the product page. If you require any customizations, these might be possible at an additional charge. Please contact us for charges and timelines.
3. All purchases made from the “Specials” catalogue are final. We do not accept returns or exchanges for any products. Some products may have minor defects, which could include scratches, dents, or imperfections. By purchasing the product, you acknowledge and accept that the products may have such minor defects and agree that they do not qualify as grounds for return, exchange, or refund. 
4. We accept various forms of payment as specified on our website. You can also contact us via call or WhatsApp for more payment options.
5. We strive to maintain up-to-date information regarding the availability of “Specials Products” during the deal period. However, in exceptional circumstances, certain products may become unavailable due to unforeseen circumstances. In such cases, we reserve the right to cancel the purchase and refund the full amount paid by you for the unavailable product.

By participating in the Sale and making a purchase, you agree to be bound by these Terms and Conditions.